Orders & Payments

Get answers to questions about order tracking, payment methods, invoices, cancellations, and split shipments. Fast & friendly support.

Q1. Where is my order?
Once your order is processed within 1–2 business days, you’ll receive a confirmation email with tracking details. Please note that tracking info may take up to 24 hours to become active.
If you placed your order more than 7 days ago and haven’t received tracking details, contact us at support@sizzledelite.com.
Q2. Can I receive a VAT or commercial invoice?
Yes. Please email your request along with your order number to support@sizzledelite.com.
Note: We cannot modify invoice details after an order is placed.
Q3. Which payment methods do you accept?
We accept all major credit/debit cards and PayPal. Selected products may support installment payments. Your payment data is encrypted and securely processed.
Q4. How do I cancel my order?
If your order hasn’t shipped yet, we may be able to cancel it. Please contact our team as soon as possible.
Once an order is shipped, it must be returned after delivery to receive a refund.
Q5. Why hasn't my order shipped yet?
Shipping times may be impacted by inventory, staffing, or logistics. Please check the product page for estimated timelines.
Still concerned? Reach out to our team and we’ll assist you with an update.
Q6. Why did I receive multiple tracking numbers?
Your order may ship from multiple warehouses to ensure fastest delivery. As a result, you might receive multiple tracking numbers and separate packages.
Q7. Why did my packages arrive separately?
Orders with multiple items may be split into separate shipments due to different warehouse locations or carriers. If tracking seems stalled, contact us for support.
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