Product Usage Guide

How long does it take to preheat a pizza oven?

Most pizza ovens require 15-20 minutes to reach 750°F (400°C). Use an infrared thermometer to ensure accuracy.

What is the best temperature for a pizza oven?

The ideal temperature is 700-900°F (370-480°C) to achieve a crispy crust and evenly melted cheese.

What fuel can I use for a pizza oven?

You can use hardwood, charcoal, or gas (for compatible models). Hardwood provides an authentic smoky flavor.

How to clean a pizza oven?

Let the oven cool completely, remove ash and debris, and wipe the interior with a damp cloth. Do not use soap on the pizza stone.

Shipping & Delivery

How long does delivery take?

 Orders arrive within 2-7 business days. Processing time is 1-2 business days.

Which shipping carriers do you use?

We partner with UPS, USPS, Amazon Logistics, and other major carriers.

Do you offer free shipping?

Yes, orders over $99 qualify for free shipping, except for remote areas.

Can I track my order?

Yes. Once your order ships, you’ll receive an email with a tracking link.

Returns & Refunds

What is your return policy?

You can request a return within 7 days of receiving your item.

Are there any return fees?

If the return is due to a product defect or incorrect shipment, there is no return fee

If returning for other reasons, a 20% restocking fee applies.

When will I receive my refund?

Refunds are processed within 15 business days after approval.

What items are non-returnable?

Custom products, clearance items, and food-related items cannot be returned.

Warranty & Damages

What does the warranty cover?

All SizzleDelite pizza ovens include a 1-year limited warranty covering manufacturing defects.

What should I do if my item is damaged?

Contact us immediately with photos of the item and packaging for assessment.